From The Organisers Of The Operational Resilience Financial Services Conference:
Proactive, Resilient & Future-Fit Third Party Risk Management Strategies For Financial Services
Ensure Regulatory Compliance, Resilience & Business Continuity Through Powerful Vendor Risk Mitigation Strategies, Improve Processes & Efficiencies With Effective AI Adoption & Safeguard The Business Against Unrelenting Cyber Threats Throughout Complex Supply Chains
2nd Annual | One-Day, Industry-Led Conference & Networking Exhibition | Copthorne Tara Hotel Kensington, London | 5th February 2026
You will shortly receive an email with a further £20 off, if you don’t receive your discount please email
info@thirdpartyconference.com
08.15 Registration & Informal Networking
OPENING REMARKS
09.00 Morning Chair’s Opening Remarks & GIC Welcome
James Ellery-Gower, Global Head of Country Governance – Third Party Management, Citi
Strategic Third Party Resilience
09.10 Embed Resilience Throughout Third Party Strategies & Deliver Robust Controls & Processes Throughout Your Business & Supply Chain
- How can resilience be truly measured across external vendors? Ensure the right information is at hand to understand potential risks
- What steps can organisations take to understand resilience throughout their supply chain and not be caught out by 4th and 5th party resilience failures?
- Move beyond static plans to integrate dynamic testing and adaptable risk mapping strategies to spot red flags earlier and boost business resilience
PANEL Q&A
Nth Party & Supply Chain Management
09.30 Manage & Mitigate Risks Within Extended Supply Chains & Secure Operational Resilience With Powerful Nth Party Management Strategies
- How can organisations gain visibility into 4th, 5th and nth party arrangements and dependencies, and truly have the information needs to determine risks and vulnerabilities?
- Develop powerful monitoring and mapping strategies across complex supply chains for proactive due diligence against risk
- How much mapping is enough mapping? With the complexity of supply chins growing constantly, how much visibility can organisations reasonably expect to have over their supply chain?
- How can organisations mitigate concentration risk throughout their nth party network in the face of CTP’s being the building blocks of so many aspects of the supply chain?
Dharminder Mehmi, Strategic Supplier Risk Manager, Legal & General Asset Management
Charlotte Salisbury, Head of Enterprise Risk, AXA UK
Amy Hamilton-Wason, Head of Procurement & Third Party Risk, Zopa Bank
Daryl Mangan, Head of Resilience, Outsourcing, Continuity & Resolution Risk Oversight, NatWest Group
10.00 Bonus Session; Reserved For Exclusive Conference Partner
Critical Third Parties
10.15 Navigate Regulatory Expectations & Systemic Risks Regarding Critical Third Parties To Ensure Operational Resilience & Security
- What best practices can assist companies in identifying and monitoring critical suppliers?
- How can risk professionals build the right relationships with critical suppliers to build trust, gain transparency and meet their own regulatory expectations?
- How can companies build systemic resilience and reduce overreliance on critical third parties and ensure a robust, diversified service?
10.35 Morning Refreshment Break & Informal Networking
11.05 View From The Regulator
11.25 Bonus Session; Reserved For Exclusive Conference Partner
Regulatory Expectations
11.55 Go Beyond Regulatory Expectations Post-DORA & Prepare For Future Changes Through Flexible Frameworks That Secures Resilience Throughout The Supply Chain
- DORA, PS 21/3, SS2/21… following on from these big regulatory updates, what lessons have been learned in implementation?
- How have organisations built sustainable frameworks that go beyond compliance and embed resilience throughout supplier management and beyond?
- What’s coming next down the regulatory pipeline and how can organisations begin to prepare effectively for future changes?
James Power, Head Of Procurement & Supplier Management, Cumberland Building Society
PANEL Q&A
AI & New Tech: Delivering Value, Strengthening Controls
12.15 Harness AI’s Power To Deliver Gold-Standard Vendor Risk Management Whilst Strengthening Risk Guardrails Internally & Externally
- Practical tips! Where can AI integration offer the greatest value for risk professionals and drive process improvement throughout the supplier lifecycle?
- How can effective controls and guardrails be placed with third party suppliers regarding usage of AI tools, without stifling their innovation and success?
- As AI and new tech innovations move at rapid pace, how can organisations put in place flexible policies and frameworks around AI usage that can keep pace with the tech?
- Encourage and develop transparency with third parties and your supply chain around AI usage and ensure full visualisation of AI usage with external partners and beyond
Stefan Zima, Head of Group Regulatory Compliance, Raiffeisen Bank International AG
Zara Marchetti, Head of Platform Suppliers, M&G Investments
David Bonavia, Lead Operational Risk Oversight Manager, Metro Bank
AI Governance For Third Party Risk Management
12.45
Adrian Finn, Head of Third Party Risk Management, Trading 212
13.05 Lunch & Informal Networking For Speakers, Delegates & Partners
Informal P2P Discussions
13.35 Discuss Crucial Hot Topics With Expert Leaders
A) Stressed Exits
AmritPal Singh Chopra, Head (Program Lead) of IT Service Continuity Management & IT Resilience, AXA XL
B) Intragroup TPRM
Gemma Stewart, Global Head of Third Party Risk Management, Zurich Insurance Company
C) Third Party Within ERM
Heather Hooper, Head of Third Party Governance, Travelex
D) Strategic Partnerships With Third Parties
Dorothy Hamilton, Director of Supplier Management, Asset Management, M&G plc
E) Incident Reporting
F) Data Management
G) Geopolitical Risks
OPENING REMARKS
14.05 Afternoon Chair’s Opening Remarks
Securing the Supply Chain: Managing Cyber & Cloud Risk in Vendor Relationships
14.15 Develop Formidable Strategies For Cyber & Cloud Risk Management In An Evolving Threat Landscape & Drive Organisational Digital Security
- How can organisations embed a security-first mindset across supplier relationships to ensure compliance from onboarding to offboarding?
- What governance and oversight mechanisms help ensure suppliers operate within your organisation’s risk appetite and an evolving threat landscape?
- When disruption strikes, how can collaborative resilience and exit strategies minimise impact on operations and customer trust?
Rose Calzado, Global Cyber & Information Security Supplier Relationship Management, Fidelity International
14.35 Bonus Session; Reserved For Exclusive Conference Partner
PANEL Q&A
Concentration Risk
15.05 Minimise Concentration Risk Through Proactive Risk Assessments & Ensure The Continuity & Resilience Of Critical Services
- How can TPRM professionals determine what triggers and metrics indicate a concentration risk that needs addressing, and which can fall under risk appetites?
- With such a small number of hyper-scaled cloud providers creating inevitable concentration risk, how can companies find the right balance between the security of large providers and whilst diversifying key services to drive resilience?
- With so much geopolitical instability currently, how can location concentration risks be reduced and service locations diversified to ensure operational resilience?
Michael Georgiou, Group Head of Operational Resilience & Third Party Risk Management, Bupa
Fazal Mohammed, Head of Op Risk – Asset Management, Phoenix Group
Des Hartley, Senior Supplier Risk & Relationship Manager, Vanquis Bank
Emilia Bailey, Third Party Risk & Resilience Manager, Admiral Group Plc
Strategic Exit Planning
15.35 Ensure Business Continuity & Reduce Disruption To Critical Services With Flexible & Resilient Third Party Exit Strategies
- How can companies prepare for sudden vendor issues and ensure service consistency when stressed exits occur?
- With the complexities of cloud exits so vast, how can organisations develop exit strategies that reduce the pain and business risk of cloud provider exits?
- How can exit plans be effectively put through their paces with rigorous scenario testing and ensure they secure business continuity in the face of an exit?
Tim Armit, Head of Operational Resilience & Business Continuity, QBE
15.55 Afternoon Refreshment Break & Informal Networking
Risk Assessment & Quantification
16.25 Boost The Efficiency Of TPRM Through Advanced & Meaningful Risk Assessments That Align With Business Objectives
- How do risk assessments need to evolve to gain the full picture of potential exposure, including systematic risk, financial health and governance of suppliers?
- With huge amounts of global instability and economic upheaval, how do geopolitical factors enter into current assessments of supplier and vendor risk?
- With so many vendors and further parties to assess, how can risk assessment strategies be adapted to fit this huge complexity and workload?
Diane Nash, Head of Procurement Transformation, AXA Partners
Scalable TPRM Frameworks
16.45 Design Robust & Flexible TPRM Frameworks That Can Adapt To Change & Ensure Risk Management Programmes Are Sustainable & Secure
- How can organisations develop frameworks that can adapt and stretch to the complexity of 3rd, 4th and nth party networks?
- Build principle-based frameworks that can adjust to complex and competing regulatory requirements
- How can AI and new tech be leveraged for deep monitoring and both reduce complexity whilst flagging issues sooner?
Gareth Kinsey, Head of Supplier Management, West Brom Building Society
PANEL Q&A
Future Risks & Horizon Scanning
17.05 Prepare Effectively For Future Risks & Regulatory Expectations Through Flexible Frameworks That Can Meet Upcoming Third Party Risk & Resilience Challenges
- Geopolitical struggles? Tech advancements? What key threats to are emerging on the horizon for TRPM professionals over the next 12-18 months?
- As tech and AI advancements move rapidly, what new risks and vulnerabilities do TRPM professionals see coming down the pipeline?
- With the ecosystem around resilience, compliance and third party risk becoming ever more complex, how can organisations ensure consistent compliance across multiple jurisdictions with divergent rules?
Rosalyn Aryee, Head of Outsourcing, TPRM & Operational Resilience, Santander Corporate & Investment Banking
Adele McGlade, Group Head of Operational Risk, Close Brothers
Anne McGowan, Head of Supplier Management, Group Sourcing & Supplier Management, Lloyds Banking Group
Joshua James, Head Resilience – Africa, Middle East, Europe & Americas, Standard Chartered Bank
17.35 Afternoon Chair’s Closing Remarks & Close Of Conference